📧 Reach fans directly

    StandBased® eMarketing

    Affordable, effective marketing — smarter communication with your fanbase.

    Audience SegmentationTargeted CampaignsCRM-Connected
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    Smarter communication with your fanbase

    Effective eMarketing is one of the most powerful tools a club can have. Many marketers will tell you that getting email marketing right can deliver some of the strongest returns available, especially when messages are relevant, timely and targeted to the right audience.

    For clubs, direct online communication with fans is a huge opportunity. Supporters already have a relationship with the club, but that relationship needs to be nurtured with regular, meaningful communication. StandBased eMarketing gives clubs the ability to connect with fans through email in a more intelligent and effective way, helping to drive engagement, loyalty and revenue.

    What StandBased® eMarketing includes

    Email Marketing

    Send professional, branded email campaigns directly to your fanbase with one of the strongest ROI tools available to clubs.

    Audience Segmentation

    Divide your fanbase by demographic, behaviour or customer group — season ticket holders, lapsed fans, hospitality guests and more.

    Targeted Campaigns

    Send the right message to the right people — shop offers to merchandise buyers, ticket reminders to occasional attendees, hospitality packages to local businesses.

    Campaign Performance

    Track open rates, engagement and conversions to understand which messages are working and where future campaigns can be improved.

    Connected to StandBased CRM

    Campaigns are powered by real supporter data from your CRM, making every email more current, relevant and useful to the recipient.

    Drive Commercial Revenue

    Sell more tickets, increase club shop sales, promote events, grow hospitality income and encourage repeat visits through smarter email marketing.

    Why use StandBased eMarketing?

    Powerful ROI

    Email is one of the strongest-returning tools a club has — reach fans directly and affordably.

    Right Message, Right Fan

    Segment your fanbase and send targeted campaigns that lift open rates and conversions.

    Powered by Your CRM

    Campaigns use real supporter data, making every email more relevant and effective.

    Grow Commercial Income

    Sell more tickets, merchandise and hospitality through smarter, data-led communication.

    Targeted emails, better engagement

    Gone are the days of simply sending the same email to an entire database of subscribers and hoping it generates interaction. Fans are not all the same, and their communication should not be the same either. A season ticket holder, a new fan, a lapsed supporter, a hospitality guest and a club shop customer may all need different messages at different times.

    StandBased eMarketing is tied in with your CRM system, allowing clubs to segment their audience by the demographic, behaviour or customer group they want to target. This means emails can be tailored around real supporter data, making each campaign more current, relevant and useful to the recipient.

    A targeted email might promote a club shop offer to recent merchandise buyers, hospitality packages to local businesses, ticket reminders to occasional attendees, or food and drink offers to regular matchday visitors. By sending the right message to the right people, clubs can improve open rates, increase engagement and generate stronger conversion rates.

    Better eMarketing, increased revenues

    When email marketing is connected to the wider StandBased platform, it becomes much more than a standalone communication tool. By linking eMarketing with the CRM and dashboard, clubs gain a clearer view of their audience, campaign performance and commercial opportunities.

    This connected approach helps clubs understand which messages are working, which audiences are responding and where future campaigns can be improved. It also gives teams the transparency they need to make better marketing decisions and create campaigns that support wider club objectives.

    Better eMarketing means better engagement, and better engagement leads to increased revenues. Whether the goal is selling more tickets, increasing club shop sales, promoting events, growing hospitality income or encouraging repeat visits, StandBased eMarketing gives clubs one of the most powerful tools in their armoury.

    As part of the wider StandBased platform, eMarketing helps clubs bring communications, CRM insight, reporting and commercial activity together in one place.

    Frequently Asked Questions

    📹 Video Tutorials

    Why not visit our Knowledge Hub for a video tutorial!

    Step-by-step video guides to help you and your team get the very best out of StandBased — available whenever you need them.

    Book a free demo

    Book a free demo with us at a time to suits you. We'll be happy to give you a guided tour of the system, discuss your objectives and requirements and see if StandBased could be the solution your club has been looking for!

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